Oxygen8 Communications - Intelligent call centre management solutions for inbound calling applications.
Oxygen VOICE offers interactive voice response systems (IVR) and intelligent call management services through our own carrier-grade voice infrastructure. Our independent status keeps us flexible and innovative, offering many features and services unavailable through many larger, public telecommunications companies including:
- Call Routing –Daily, Weekly, Emergency, Multi Location, Follow-Me, Load-balancing
- Call Queuing & Management - Divert on Busy, Overflow, Out of Hours, On-hold Announcements & Prompts
- Call Recording & Storage – Particularly useful for regulated organisations
- Menu Systems – Bespoke interaction trees for efficient call direction and automation of key business functions
- Conference Calling – Use conference calling to communicate more effectively
- Integration to speech recognition and text to speech applications
- Integration to corporate and third party systems and applications
- Remote update of Audio Files
- Fax and Voice to Email
- Outdialing Services
- Automated Credit Card Processing
- Voting, Polling and Competitions
Oxygen8 VOICE’s fully managed and hosted platforms mean that there is no capital investment required for your business to start benefiting from our extensive range of services and experience the business benefits available with our state of the art network.
With no on-going maintenance costs and continuous investment in the latest technology,
Oxygen8 VOICE services represent a hassle free and low risk option for your business.
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