Focus on your services whilst Oxygen8 takes care of your customer enquiries with our in-house Customer Care Centre.
Oxgyen8 offers a fully outsourced Customer Care facility to manage all of your business requirements, including:
1300 and 1800 numbers
A fully MPS and TISSC compliant IVR system, with automated opt out & voice mail
Fully trained and experienced live agents during Australian business hours
Handling of Network Operator enquiries and ticketing systems
Weekly reporting
Refund issue
Take the hassle out of Customer Enquiries and let Oxygen8 handle it for you.
What our
customers say..
Their account service is the best I've experienced...
We have been working with Oxygen8 for a number of years. In this time they have been accommodating to our needs and their account service is the best I have experienced in the last 5 years of involvement in the Premium SMS industry. It's great to pick up the phone and speak to a real person rather than talking to a computer generated voice service!
